If you fail fingerprint authentication more than 5 times, you will no longer be able to use fingerprint authentication. After 5 failed fingerprint authentication attempts, PIN authentication will be automatically activated. You will have 10 attempts to enter your PIN.
The PIN you enter is the 4-8 digit password you registered when you first set up your Biometric Wallet. Please note that if you fail PIN authentication as well, your wallet will be automatically initialized and all key information in your wallet will be deleted.
After initializing your wallet, you will need to verify your 24 recovery words in order to recover your wallet. Therefore, please make sure that you have properly stored the card with your 24 recovery words before proceeding.
Go to the D'CENT Biometric Wallet Recovery Guide>>
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