1. Please make sure that you have recovered your wallet using the 24 mnemonic codes of the wallet you are storing.
The recovery phrase for the Biometric Wallet is displayed on the screen when you create the wallet during the initial setup phase, and you are guided to write down the words on the Recovery Card and store it safely. If your mnemonic code is leaked, anyone can recover it to another wallet and transfer your assets.
Go to the Biometric Wallet Recovery Phrase Storage Guide >>
2. If you are using an App Wallet (Software), you can check your recovery phrase through the "App Wallet Backup" menu in the "Manager" tab at the bottom of the D'CENT App.
Go to the App Wallet User Guide >>
3. After the wallet recovery is successfully completed, please add the coin accounts you previously had by pressing the "(+)" button in the "My Wallet" tab.
If the coin accounts you previously had are accounts such as Klaytn, Ethereum Classic, RSK, etc., please refer to the User Guide to add legacy accounts.
To check if the wallet recovery was successfully completed, check if it was recovered to the same address as the previous wallet.
Compare addresses like Ethereum, XRP, and Klaytn to verify.