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I can't see the NFTs I own.

D'CENT Wallet does not store NFTs within the app itself.

Instead, it fetches NFT information in real time from the blockchain based on your wallet address.

As a result, temporary network issues or delays in the NFT display system may occasionally prevent your NFTs from being shown properly in the app.

 

[Common Reasons NFTs May Not Appear]

  • Blockchain network connection failure
  • Temporary delays or issues with the NFT retrieval system
  • Metadata or image files not loaded
  • NFT was sent to a different address (not your D'CENT wallet address)

 

[How to Confirm If You Own the NFT]

1. Check Using a Blockchain Explorer

You can confirm your NFT ownership by entering your wallet address into one of the following blockchain explorers:

  • Etherscan (Ethereum): https://etherscan.io/
  • Polygonscan (Polygon): https://polygonscan.com/
  • Songbird Explorer (Songbird): https://songbird-explorer.flare.network/
  • KaiaScan (Kaia): https://kaiascan.io/

 

2. Check Using an NFT Marketplace

Connect your D'CENT Wallet to an NFT marketplace such as OpenSea
to view the NFTs directly in your collection.

How to Connect Opensea

 

 

[Additional Notes]

  • Even if the NFT exists on the blockchain,
    it may not be visible in the D'CENT app if the metadata or image file is not yet supported.
  • This does not mean the NFT is lost —
    please double-check using a blockchain explorer or marketplace to verify ownership.