Operation

Operating hours: Weekdays (Mon–Fri) 10:00 AM – 5:30 PM(KST) (Lunch break 12:30 PM – 1:30 PM(KST), closed on weekends and public holidays)
We respond to customer inquiries in the order they are received.
Please understand that inquiries submitted on weekends or public holidays will be handled during weekday operating hours and may be delayed compared to usual.

1:1 Inquiry

Inquiry Submission Notice: To verify your request, an email verification process may be required, and your inquiry will be submitted only after you click the link provided in the email.

Order Shipping / Event Inquiry	Coin Send / Receive Inquiry	Wallet Management and Usage
Wallet Recovery Inquiry	Firmware Update Inquiry	Other Inquiries

※ After clicking the Submit button, an email verification process may be required. Your inquiry will be completed only after you click the link in the email.

User Guide

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Operation

1:1 Inquiry Inquiry Submission Notice: To verify your request, an email verification process may be required, and your inquiry will be submitted only after you click the link provided in the email.

User Guide

1:1 Inquiry

Inquiry Submission Notice: To verify your request, an email verification process may be required, and your inquiry will be submitted only after you click the link provided in the email.