Wallet Management
- How to use my wallet when I change my phone?
- Can I use multiple Biometric hardware wallets with one phone?
- I performed a recovery, but I cannot see my assets.
- I bought a new Biometric Wallet after using the App Wallet.
- What is a mnemonic code?
- How is a recovery words(mnemonic code) generated?
- The same word appears more than once in my recovery words(mnemonic code). Is this normal?
- Recovery Words (Mnemonic) Are Not Found or Shown as Invalid
- I lost my recovery words (mnemonic code) / My recovery words were stolen
- Is the mnemonic code compatible with other wallets?
- I opened the app, but my coins are not showing / My coin balance suddenly decreased
- I want to delete unused coin accounts. I accidentally hide a coin account and now I cannot see my assets.
- Can I use the Biometric Wallet on a computer?
- I forgot my D'CENT App password.
- How can I verify if my mnemonic code is correct?
- I lost my Biometric hardware wallet.
- I Lost My All-in-One Card Wallet
- I lost the charging cable for my Biometric Wallet. Can I use a different cable?
- My Biometric hardware wallet won't turn on.
- My Biometric hardware wallet keeps turning on and off (infinite boot loop).