If any items are missing from your delivery,
please report the issue by submitting a 1:1 inquiry.
[How to Report a Missing Item (Incorrect Shipment)]
Submit the following details through the 1:1 Inquiry page:
- Order number:
- Orderer's name:
- Shipping address/contact information:
- Attach a photo of the misdelivery status
Our support team will review your request and respond as soon as possible.