D'CENT Biometric Wallets can be exchanged for a new one if they are defective or malfunctioning, according to the quality assurance service standards.
[D'CENT Biometric Wallet Warranty Period]
- 1 year from the date of purchase
We will exchange the product free of charge if a defect is found that is not due to consumer negligence.
In case of consumer negligence or if the product is out of warranty, a fee may be incurred.
Please submit an exchange request through 1:1 inquiry and fill out the following items. A staff member will review it and contact you.
- Order number:
- Orderer name:
- Shipping address/contact number:
- Reason for exchange: